Agency Forward Editorial Team Editorial Team

The Agency Forward editorial team is comprised of a diverse group of thought leaders and contributors across Nationwide P&C, as well as many others who provide support behind the scenes. We work together to deliver inspired, informed content and expertise on topics that matter most to independent agents and their clients.
Articles by this author
- 10 Effective Tips for Insurance Email Marketing
- Navigating technology: Creating digital referral partnerships
- 9 Steps to take in response to a cyberattack
- Staffing shortages create challenges for senior living facilities
- Life Insurance for Millennials
- Non-weather water damage risk rising for construction
- Navigating technology: Reducing client inquiries with the help of technology
- In the news: Redefining ‘Protection’ to Build a More Resilient Future
- Understanding data breach and liability insurance
- Video: Mark Berven and Sean Kevelighan discuss the value of a Predict & Prevent focus
- Webinar: Marketing Opportunities for Independent Agents in a Hard Market
- Small business identity theft: How to protect client businesses
- Predictive analytics in insurance: 5 uses and benefits
- Foodborne illness: Understanding the invisible enemy
- Supporting employee mental health in the workplace
- Help employees stay safe during extreme heat
- How to Help Your Customers Increase Wildfire Readiness
- Tips on hurricane preparedness for businesses
- The Importance of Life Insurance for LGBTQ+ Families
- Navigating technology: Building niche communications that drive loyalty
- Insurance chatbots: How to improve the customer experience with AI
- How insurtech is shaping the future of workers’ compensation
- Commercial Insurance Client Conversation Guide on Inflation
- Webinar: Mid-year economic trends to watch
- Tech is a companion to great experiences
- Navigating technology: Opportunities for automation along the client journey
- Extreme Weather Impact to the Construction Industry
- Preparing for severe weather can help businesses protect lives and property
- Benefits of SEO for Insurance Agents
- Survey: Inflation and interest rates weigh on business owners
- Navigating technology: Data that drives action
- How to Automate Insurance Renewals
- Navigating technology: Develop cross-sell and upsell campaigns using automation
- The importance of climate resilience
- Video: Black History Maker Raquel Tilman
- Strategies for organizations to prevent child abuse
- Everything you need to know about insurance referral programs
- Addressing fall protection for the construction industry
- Navigating technology: Managing agent appointments
- The role we can play in preventing underage drinking and driving
- Leaning on technology to increase client retention in the insurance industry
- Construction Industry Outlook
- In the news: When It Comes to Protection, It’s Time to Go on Offense
- How to Approach Life Insurance Marketing
- Storm damage insurance claims are on the rise
- Navigating technology: Agency change management
- Distracted driving is an important issue for businesses
- Podcast: What type of landing is likely and what could be the market impact?
- Insurance sales pipeline management: How to turn leads into customers
- In the news: Stronger building standards must be the norm
- How AI is transforming the insurance industry
- Celebrating women in the insurance industry
- Navigating technology: Mapping your agency’s processes
- The importance of winter weather preparedness
- Ways agents and carriers can collaborate on insurance data downloads
- 2023 trends for data analytics in insurance
- Trends impacting memory care facilities
- Black consumers: a growing, strong opportunity
- Help clients start the year strong with these financial resolutions
- What is insurtech and how is it reshaping the insurance agency?
- Persistent, elevated inflation rates are driving up property costs
- Social media marketing tips for insurance agents
- Survey results examine Middle Market challenges for 2023
- 2023 Manufacturing Industry Overview & Trends to Watch
- Unprecedented labor shortages can present certain risks
- LGBTQ+ consumers: a business growth opportunity
- Workforce trends heading into 2023
- Navigating technology: Using data to empower the independent agency
- Webinar series: Navigating the agency technology landscape
- Navigating technology: Renewal capabilities that enable automated checks and balances
- Social Inflation and its impact on commercial insurance
- How agents can benefit from carrier downloads in their agency management systems
- Middle Market business owners eye expense cuts if recession occurs
- Learn how clients rank their communication preferences – from text to voicemail
- A need for suicide awareness growing in the workplace
- Navigating technology: Customer service tools for a reliable and rewarding experience
- What is Business Email Compromise and How to Educate Your Clients
- 6 Tips for Cross-Selling Life Insurance to Clients
- 5 Common cyberattacks impacting insurance agents
- The impact of inflation on commercial property insurance
- Suicide prevention awareness and human services organizations
- What to know about the current cybersecurity landscape
- Navigating technology: Agency management system capabilities for growth and retention
- Why agents should add a client portal to their website
- Help clients protect what matters most to them during Life Insurance Awareness Month
- Best ways comparative raters assist insurance agents
- Technology success tips for insurance agents
- How to improve customers’ online experience in insurance
- Navigating technology: Quoting innovations that assist agency growth
- The future of work
- COVID-19’s impact on senior living
- What’s behind the rising cost of commercial property insurance
- Insurance agency management system (AMS) software explained
- Video: Using digital marketing to transform your agency
- Your guide to agency technology
- Let’s start with the technology basics
- Taking it to the next level
- Navigating technology: Sales innovation that increases efficiency
- How customer relationship management (CRM) software benefits insurance agents
- Cybersecurity considerations insurance agents can use to protect their clients’ data
- Video: Building your insurance technology foundation
- From pronouns to planning: Special considerations for LGBTQ+ clients
- Navigating technology: How to measure agency technology
- Navigating technology: Controlling the conversation with providers
- Webinar: Navigating Digital Transformation
- Preparing your clients for Motorcycle Safety Awareness Month
- Video: Harness the power of video to market your agency
- The Internet of Things could transform personal lines
- How to simplify technology decisions by asking four fundamental questions about your agency
- Strategies to achieve meaningful community engagement
- Video: Enhancing your website to attract and retain clients
- Taking a closer look at personal lines claim experiences
- Increasing Insurance Sales Online and Nurturing Client Relationships Offline
- Boosting Your Social Media Presence
- How to Market Your Agency Website
- Key strategies for protecting commercial fleets
- 4 technology solutions to consider for your agency
- Staying connected with customers who relocate
- Plumbing: Industry overview and trends to watch
- Attracting new talent — Rethinking your hiring strategies
- Meeting clients’ shifting expectations
- Growing Trends in Cybercrime and Identity Theft
- Webinar: Nationwide Economics Commercial Market Update
- New survey reveals middle market business owners looking for more digital offerings
- Becoming a Broker of Change
- How We’re Doing It: Using Telematics to Transform Commercial Auto Insurance
- Webcast: Agency of the Year winners on how to enhance business and client relations
- Digitization and The Agent-Customer Relationship
- Improving the customer claims experience with virtual tools
- Tips to successfully sell more life insurance
- Return to Office Tips
- Webinar: The fundamentals of surety bonds and benefits of selling more
- Mental health awareness for caregivers
- Preparing for post-pandemic growth with construction business owners
- Insurance claim innovation uses texting to speed up claim process
- Give yourself a competitive edge in Human Services
- Helping financial services clients sort through political insights and post-election noise
- Top consumer trends influencing the food and beverage industry
- Top food safety considerations for manufacturers
- Specialty Care Glossary
- Distributors and wholesalers: industry overview and trends to watch
- Preparing for the risk of cyberattacks
- Commercial auto: industry overview
- General contractors: industry overview and trends to watch
- Senior living: industry overview and trends to watch
- Excavating contractors: industry overview and trends to watch
- New survey reveals top five reasons middle-market businesses go without cyber insurance
- Food and Beverage: industry outlook and trends to watch
- Educating your construction clients about finding good subcontractors
- Webinar: Understand and prevent ransomware attacks
- Agents Can Offer Identity Theft Insurance and Cybersecurity Services
- 4 Ways Agents Can Protect Clients from Cyber Security Threats
- 4 Ways Agents Can Help Small Business Owners Amid the Pandemic
- The cost of ransomware attacks
- Spotlight on Behavioral Health
- Understanding addiction and treatment counseling centers
- Understanding adult day centers and services
- Understanding child care centers and Head Start programs
- Understanding residential care centers