Articles by this author

• Distracted driving is a critical safety issue for businesses
• Navigating technology: Reviving digital marketing basics with a refreshed tech approach
• Building resilient communities: A conversation with The Nature Conservancy
• Businesses need sound risk management strategies to confront variety of threats
• Regulatory compliance hurdles facing professional and financial services
• Litigation, inflation, weather are key factors driving commercial lines costs
• How telematics can benefit any organization with vehicles
• Experts share insurance technology trends for 2025
• Navigating technology: Maximizing insurance agency efficiency with sales automation
• The importance of winter weather preparedness
• Human Services organizations navigating workforce, demand and regulatory challenges
• Navigating insurance agency technology: A comprehensive guide
• Ways agents and carriers can collaborate on insurance data downloads
• Tips for cross-selling life insurance to clients
• Navigating technology: Adapting to changing client needs
• Phishing vs. smishing vs. vishing: How to educate clients on the difference
• Navigating technology: Leveraging AI to enhance client service and gain valuable insights
• Use cases and benefits of insurance chatbots
• Help businesses prepare for winter weather
• Home improvement safety tips to help clients prevent DIY risk
• Navigating technology: Strengthen client relationships with digital education strategies
• Staffing, litigation and care complexity: The senior living industry’s reality
• Online customer service tips for insurance agents during the holidays
• Webinar: Unlocking the power of data analytics in independent insurance agencies
• Protect client data with these cybersecurity considerations
• Water losses are impacting contractors of all sizes and trades
• What is Business Email Compromise and How to Educate Your Clients
• The importance of fall prevention in the manufacturing industry
• Podcast: Predict & Prevent: Code for success: Building a disaster-resistant future
• Navigating technology: 7 steps for insurance agents to cross-sell
• In the news: Weathering the storm: How IBHS is revolutionizing building safety
• Third-party litigation funding is a burden for insurers and policyholders
• Help clients protect what matters most to them during Life Insurance Awareness Month
• Video: Mark Berven and IBHS: Using science to protect buildings from wildfires
• Risks in supply chains can pose threats to businesses
• How insurance agents can benefit from carrier downloads in their agency management systems
• Discover the science behind resilient structures: Mark Berven’s visit to IBHS
• Planning and preparation key to extreme weather resilience
• Help homeowners protect their property during flood season
• Navigating technology: Client feedback and satisfaction surveys
• Smart Home Technology for Clients to Prevent and Detect Fires
• Predictive analytics in the insurance industry
• Navigating technology: Increasing retention through exceptional claims management
• Leaning on technology to increase client retention in the insurance industry
• The weather ahead: Help human services organizations manage storm risk
• The benefits of automating insurance policy management
• Inflation and other issues deflating economic sentiment
• Navigating technology: Maximizing referrals and word-of-mouth marketing
• Safety first: Understanding and preventing material handling injuries
• 2024 Consumer Trends in the Food & Beverage Industry
• Storm damage insurance claims are on the rise
• 2024 Manufacturing industry overview & trends to watch
• Navigating technology: Proactive client communication strategies
• Get expert insight on childcare safety
• Survey uncovers increasing risks on the roads
• Building a robust AI foundation
• Leveraging AI in insurance: Unraveling its benefits and opportunities
• Actionable AI: A guide for insurance agents
• How AI is transforming the insurance industry
• Understanding Variable Universal Life (VUL) insurance: A guide for insurance professionals
• Water damage mitigation plans are crucial to help protect human services organizations
• 2024 economic trends impacting the auto industry
• Take action to help reduce tropical weather damage
• Navigating technology: Elevate the client experience
• Distractions behind the wheel can lead to tragic consequences for businesses
• Building resilience: Why modern building codes are essential
• Survey reveals homeowners’ trends in embracing smart home technology
• 3 Ways Insurance Agents Can Improve Customer Service Amid Economic Uncertainty
• Benefits of cloud-based and SaaS technology for insurance agents
• Preparing for severe weather can help businesses protect lives and property
• Navigating technology: Building client loyalty digitally
• Commercial Insurance Client Conversation Guide on Inflation
• Strategies for organizations to prevent child abuse
• 2024 trends for data analytics for insurance
• Addressing fleet exposure through risk management
• Transforming the insurance industry: Top technology trends and opportunities for 2024
• Multiple factors increasing commercial insurance costs
• Navigating technology: Using data for retention
• In the news: The time to modernize building codes, protect communities is now
• What is insurance API and how is it used?
• Understanding the cost of ransomware attacks and a guide to preparing your clients
• Nationwide survey: Building resilience against severe weather
• Navigating the metaverse and its applications in the P&C industry
• 5 things agents should look for in comparative raters
• In the news: Cyber needs to be a part of the standard risks an agent talks about
• Podcast: NAMIC’s Insurance Uncovered: Nationwide discusses new era of risk
• Navigating technology: Translating emerging tech into practical applications
• Staying resilient against the latest cyberthreats
• Webinar: TikTok 2.0
• Help your customers ‘keep a roof over their head’
• Webinar: Creating a social media strategy
• Non-weather water risk rising for senior living facilities
• How insurance agents can achieve meaningful community engagement
• Navigating technology: Insurance sales innovation that increases efficiency
• Navigating technology: Emerging data opportunities for tech-enabled insurance agencies
• Nationwide survey: widespread concern about the toll of severe weather
• 10 Effective Tips for Insurance Email Marketing
• Navigating technology: Creating digital referral partnerships
• 9 Steps to take in response to a cyberattack
• Staffing shortages create challenges for senior living facilities
• Life Insurance for Millennials
• Non-weather water damage risk rising for construction
• Navigating technology: Reducing client inquiries with the help of technology
• In the news: Redefining ‘Protection’ to Build a More Resilient Future
• Understanding data breach and liability insurance
• Video: Mark Berven and Sean Kevelighan discuss the value of a Predict & Prevent focus
• Webinar: Marketing Opportunities for Independent Agents in a Hard Market
• Small business identity theft: How to protect client businesses
• Foodborne illness: Understanding the invisible enemy
• Supporting employee mental health in the workplace
• Help employees stay safe during extreme heat
• How to Help Your Customers Increase Wildfire Readiness
• Tips on hurricane preparedness for businesses
• Navigating technology: Building niche communications that drive loyalty
• How insurtech is shaping the future of workers’ compensation
• Webinar: Mid-year economic trends to watch
• Tech is a companion to great experiences
• Navigating technology: Opportunities for automation along the client journey
• Extreme Weather Impact to the Construction Industry
• Benefits of SEO for Insurance Agents
• Survey: Inflation and interest rates weigh on business owners
• Navigating technology: Data that drives action
• How to Automate Insurance Renewals
• Navigating technology: Develop cross-sell and upsell campaigns using automation
• Navigating technology: Managing agent appointments
• The role we can play in preventing underage drinking and driving
• Construction Industry Outlook
• In the news: When It Comes to Protection, It’s Time to Go on Offense
• How to Approach Life Insurance Marketing
• Navigating technology: Agency change management
• Podcast: What type of landing is likely and what could be the market impact?
• Insurance sales pipeline management: How to turn leads into customers
• In the news: Stronger building standards must be the norm
• Celebrating women in the insurance industry
• Navigating technology: Mapping your agency’s processes
• Trends impacting memory care facilities
• Help clients start the year strong with these financial resolutions
• What is insurtech and how is it reshaping the insurance agency?
• Persistent, elevated inflation rates are driving up property costs
• Social media marketing tips for insurance agents
• Survey results examine Middle Market challenges for 2023
• Unprecedented labor shortages can present certain risks
• Workforce trends heading into 2023
• Navigating technology: Using data to empower the independent agency
• Navigating technology: Renewal capabilities that enable automated checks and balances
• Social Inflation and its impact on commercial insurance
• Middle Market business owners eye expense cuts if recession occurs
• Learn how clients rank their communication preferences – from text to voicemail
• A need for suicide awareness growing in the workplace
• Navigating technology: Customer service tools for a reliable and rewarding experience
• 5 Common cyberattacks impacting insurance agents
• The impact of inflation on commercial property insurance
• Suicide prevention awareness and human services organizations
• What to know about the current cybersecurity landscape
• Navigating technology: Agency management system capabilities for growth and retention
• Why agents should add a client portal to their website
• Best ways comparative raters assist insurance agents
• Technology success tips for insurance agents
• How to improve customers’ online experience in insurance
• Navigating technology: Quoting innovations that assist agency growth
• The future of work
• COVID-19’s impact on senior living
• What’s behind the rising cost of commercial property insurance
• Insurance agency management system (AMS) software explained
• Video: Using digital marketing to transform your agency
• Your guide to agency technology
• Let’s start with the technology basics
• Taking it to the next level
• How customer relationship management (CRM) software benefits insurance agents
• Video: Building your insurance technology foundation
• Navigating technology: How to measure agency technology
• Navigating technology: Controlling the conversation with providers
• Webinar: Navigating Digital Transformation
• Preparing your clients for Motorcycle Safety Awareness Month
• Video: Harness the power of video to market your agency
• The Internet of Things could transform personal lines
• How to simplify technology decisions by asking four fundamental questions about your agency
• Video: Enhancing your website to attract and retain clients
• Taking a closer look at personal lines claim experiences
• Increasing Insurance Sales Online and Nurturing Client Relationships Offline
• Boosting Your Social Media Presence
• How to Market Your Agency Website
• Key strategies for protecting commercial fleets
• 4 technology solutions to consider for your agency
• Staying connected with customers who relocate
• Plumbing: Industry overview and trends to watch
• Meeting clients’ shifting expectations
• Growing Trends in Cybercrime and Identity Theft
• Webinar: Nationwide Economics Commercial Market Update
• New survey reveals middle market business owners looking for more digital offerings
• How We’re Doing It: Using Telematics to Transform Commercial Auto Insurance
• Webcast: Agency of the Year winners on how to enhance business and client relations
• Improving the customer claims experience with virtual tools
• Tips to successfully sell more life insurance
• Return to Office Tips
• Webinar: The fundamentals of surety bonds and benefits of selling more
• Mental health awareness for caregivers
• Preparing for post-pandemic growth with construction business owners
• 7 telematics myths vs. reality
• Insurance claim innovation uses texting to speed up claim process
• Give yourself a competitive edge in Human Services
• Helping financial services clients sort through political insights and post-election noise
• Consumers interest in telematics reaches new heights
• Top food safety considerations for manufacturers
• Specialty Care Glossary
• Distributors and wholesalers: industry overview and trends to watch
• Preparing for the risk of cyberattacks
• Commercial auto: industry overview
• General contractors: industry overview and trends to watch
• Excavating contractors: industry overview and trends to watch
• New survey reveals top five reasons middle-market businesses go without cyber insurance
• Food and Beverage: industry outlook and trends to watch
• Educating your construction clients about finding good subcontractors
• Webinar: Understand and prevent ransomware attacks
• Agents Can Offer Identity Theft Insurance and Cybersecurity Services
• 4 Ways Agents Can Protect Clients from Cyber Security Threats
• 4 Ways Agents Can Help Small Business Owners Amid the Pandemic
• Spotlight on Behavioral Health
• Understanding addiction and treatment counseling centers
• Understanding adult day centers and services
• Understanding child care centers and Head Start programs
• Understanding residential care centers