Insurance chatbots: How to improve the customer experience with AI August 11, 2023 Consider these 5 use cases. Managing Your Agency
The Internet of Things could transform personal lines April 20, 2022 Understanding the benefits and potential risks to advise clients Emerging trends
Understanding child care centers and Head Start programs July 1, 2020 With this Get Smart guide, we can help you learn the things you need to know to write this type of business. Commercial Insights
Insurance innovations improving the customer experience August 16, 2021 Insurance innovations are changing the way insurers and their customers interact with one another. Emerging trends
Digitization and The Agent-Customer Relationship August 6, 2021 Property Casualty 360 Interview with Nationwide’s Chetan Kandhari, SVP, Chief Innovation and Digital Officer Managing Your Agency
Improving the customer claims experience with virtual tools July 19, 2021 Expanded use of remote inspection tools puts the customers at the center of the claim experience Emerging trends
Consumers increase digital adoption while still valuing agent relationship July 13, 2021 Latest Agency Forward Study data shows consumers are using digital tools throughout their insurance journey Emerging trends
Insurance referral program: your automated warm lead pipeline March 21, 2024 Motivate the loyalty of your highly satisfied customer and gain warm leads through an insurance referral program. Managing Your Agency
New survey reveals top five reasons middle-market businesses go without cyber insurance November 1, 2020 Survey also shows main reasons why they consider or purchase cyber insurance Commercial Insights
How to Approach Life Insurance Marketing April 14, 2023 Here are best practices for approaching the sensitive nature of life insurance in a way that’s digestible. Additional Coverage Insights