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Leading with a predict and prevent mindset

September 19, 2025

Traditionally, the insurance industry has focused on “repair and replace” approach with customers, but today’s complex risks and intensifying weather events demand a shift toward a “predict and prevent” mindset.

Distribution partners are uniquely positioned to lead this transformation. By partnering with carriers that offer advanced tools, education, and technology — like thermal imaging, water-leak detection devices, and telematics — distribution partners can help customers identify risks early and take action before damage occurs. This not only protects property and lives, but also strengthens customer relationships and adds long-term value. 

In a recent Leader’s Edge Magazine article, Mark Berven, President and COO of Nationwide Property and Casualty, makes a compelling case for why distribution partners should embrace a proactive role in helping customers prevent losses not just respond to them.

Read the article

The message is clear: prevention is protection. And distribution partners who champion this mindset will be at the forefront of a smarter, safer future for their customers. Find more ways that customers can prevent loss at Nationwide’s Risk Management Solutions Center.