Navigating technology: How insurance agents can enhance the client experience with AI-powered personalization
Tiffany Grinstead is responsible for helping independent agencies grow their businesses through transformative marketing strategies
Blair Crossan is the Vice President of Sales Experience for Personal Lines in Property & Casualty at Nationwide. In this role, Blair is responsible for driving Nationwide’s future state operating model for sales, and leading and influencing efforts impacting our Personal Lines agency partners.
Share Personal Lines Roundtable Ep. 5: Important endorsements to consider during property reviews October 14, 2022 This episode discusses the importance of conducting property reviews, how to take more of a consultative approach when working with clients and important endorsements to consider during those conversations like Identity Theft Protection, Service Line & Equipment Breakdown coverage. Learn more. Stream the full episode: Watch: Personal Lines Roundtable on Agency Forward | Episode 5 Prefer to listen on the go? Hear the updates. Listen to the podcast: Important Endorsements to Consider During Property Reviews Share
Commercial lines National Cybersecurity Awareness Month: How to connect with and prepare your clients October 12, 2026 We asked a panel of experts to weigh in on cybersecurity trends and the opportunity to prepare clients.
Cybersecurity Build an identity theft conversation in five minutes October 7, 2026 The agent opportunity: Turn an identity theft scenario into a preventative client conversation.
Cybersecurity Growing trends in cybercrime and identity theft for insurance agents September 21, 2026 How insurance agents can help clients navigate evolving cyber and identity theft risks.
