Industry trends Shaping the future of insurance: Personalization, AI, and tech-driven opportunities in 2026 From the rise of artificial intelligence to the growing demand for hyper-personalized experiences, understand how technology trends are creating powerful new opportunities.
Technology Navigating technology: Connecting your tools to guide smarter agency decisions October 28, 2026 Independent agencies do not need a new data platform. This article looks at how connecting the solutions you already have, from your AMS and CRM to rating, advertising and marketing automation tools, can trigger smarter, more timely actions across the client lifecycle.
Technology Help protect client data with these cybersecurity best practices October 23, 2026 According to Nationwide's 2026 cybersecurity survey, 59% of agents said their agency has experienced a cyberattack (up 10 points since 2024). Like any other business, insurance agencies involved in cyberattacks face significant consequences. Learn the actionable steps agencies can take to protect themselves and their clients.
Technology Navigating technology: Empowering your business with Agentic AI September 28, 2026 Agentic AI goes beyond chatbots and dashboards. Instead of answering a question, it can carry out multi-step tasks on your behalf — scoring new business opportunities, drafting a follow-up or routing a frequently asked question — without you prompting each step. That shift can mean faster, sharper decisions and more time for the relationships only you can build, if you know where to put it to work.