Tiffany Grinstead is responsible for helping independent agencies grow their businesses through transformative marketing strategies
Ben supports Nationwide’s primary forecasting and strategic planning functions. He also frequently provides economic commentary and presentations to key stakeholders of the company.
Michael Tripp serves as the leader of Personal Lines Sales & Distribution, where he is responsible for driving strategic growth, optimizing portfolio performance and enhancing the experience for independent agency partners across the country. In addition to these responsibilities, he oversees Nationwide Sales Solutions and the Direct Sales team.
Share Personal Lines Roundtable Ep. 14: Unlocking opportunities in 2026 with market insights December 19, 2025 As we enter 2026, the personal lines market is poised for steady progress and new opportunities. After a year of uncertainty, the outlook is positive. Economic resilience, combined with policy stability and easing interest rates, sets the stage for growth in the second half of the year. For independent agents, this is an opportunity to lead with confidence and care. Consumers want more than a policy. They seek guidance, clarity and solutions that fit their lives. Rising home prices and auto costs make protection more important than ever. Agents who adopt a predict and prevent mindset and offer tools such as smart home devices, telematics and Focused Driving Rewards® can meet evolving client needs. These solutions may help reduce risk, prevent disruptions and provide peace of mind in an unpredictable world. Technology is transforming the industry, but it remains a human centric business. While AI may can streamline tasks, clients still turn to agents first for advice that matters1. By combining digital efficiency with meaningful conversations, agencies can strengthen trust and loyalty. In 2026, success will come from pairing innovation with empathy and helping customers protect what matters most and building relationships that last. Watch the full episode: Share
Industry trends Reshaping personal lines through a predict-and-prevent mindset October 9, 2025 Casey Kempton, president of Personal Lines, calls on the industry to promote a predictive and preventive mindset.
Personal lines Smart Home Technology for Clients to Prevent and Detect Fires August 16, 2024 Help protect your insurance clients and learn about the benefits of fire prevention and detection smart home technology.
Managing your business and clients Navigating technology: Emerging insurance data opportunities for tech-enabled insurance agencies November 25, 2025 The next wave of data opportunities to operate as a tech-enabled independent insurance agency.
