Share From insight to impact: Bringing the predict and prevent mindset to life June 5, 2026 The momentum behind a predict-and-prevent mindset continues to build across personal lines, and for good reason. As risks grow more complex and customer expectations evolve, a model centered on reacting after a loss is no longer enough. Protection is starting earlier, becoming more personal and delivering value far beyond the moment of a claim. Connected technologies, telematics and data-driven insights are already reshaping the insurance experience. More importantly, they are redefining the role of the industry itself. The opportunity is no longer just to respond to risk, but to help customers better understand, anticipate and reduce it. To help bring this shift to life, Nationwide recently released a 15-minute documentary exploring how a predict-and-prevent mindset is taking hold across the industry and where it is headed next. Watch the documentary to see how this shift is taking shape and what it could mean for your agency This documentary brings together perspectives from across the insurance ecosystem, including industry leaders, Nationwide leaders, agents, all while highlighting the impact it will have on our members. That breadth of voices helps show how a predict-and-prevent mindset is taking shape at every level and why it matters in the real world. Through real stories and perspectives, the film highlights how this mindset is moving from concept to practice. It shows how earlier insights and simple interventions can help reduce everyday losses while building safer habits and more resilient homes. The result is a more proactive and partnership-driven approach to protection. For agents, this evolution creates an opportunity to strengthen their role as trusted advisors. As protection expands beyond the policy, so does the ability to engage clients in more meaningful and ongoing ways. Predict and prevent is not a passing trend. It reflects a broader transformation in how the industry delivers value and how customers experience protection. Download the white paper Share
Industry trends Reshaping personal lines through a predict-and-prevent mindset October 9, 2025 Casey Kempton, president of Personal Lines, calls on the industry to promote a predictive and preventive mindset.
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Personal lines Personal Lines Roundtable Ep. 13: Smart home solutions and the future of risk prevention October 17, 2025 Smart home technology is reshaping insurance by preventing risk, reducing claims and building trust.
