Navigating technology: How insurance agents can enhance the client experience with AI-powered personalization
Tiffany Grinstead is responsible for helping independent agencies grow their businesses through transformative marketing strategies
Kelly Hernandez, Associate Vice President, Personal Lines Telematics has been in the insurance industry for more than 20 years in roles spanning personal lines loss reserving, pricing, and product development. As a leader of telematics innovation, Kelly currently oversees Nationwide’s industry leading Personal Lines UBI programs SmartRide and SmartMiles.
Share Personal Lines Roundtable Ep. 11: Solutions to help your customers reduce distracted driving April 18, 2024 In this episode, join David Harkey, President of the Insurance Institute for Highway Safety, and Kelly Hernandez, AVP Personal Lines Telematics, as they delve into effective solutions for combating distracted driving—a persistent and dangerous issue on our roads. Share
Cybersecurity Growing trends in cybercrime and identity theft for insurance agents September 21, 2026 How insurance agents can help clients navigate evolving cyber and identity theft risks.
Driver safety Teen driving: Insights for insurance agents August 3, 2026 How agents can guide families through the risks of teen driving
Driver safety The importance of distracted driving awareness July 1, 2026 Understand the dangers of distracted driving and ways you can help your customers stay safe on the road.
