The Agency Forward editorial team is comprised of a group of thought leaders and contributors across Nationwide P&C as well as many others who provide support behind the scenes.
Share Webinar: Navigating Digital Transformation May 9, 2022 Hear from Nationwide leaders and two of our distribution partners for a panel discussion on how insurance carriers and agencies are working to digitize operations and implement technology solutions to meet client expectations. We’ll discuss the advantages and experiences of embracing technology to stay competitive, increase productivity, and attract and retain employees. Whether you’re just starting to evolve your business, or you’re an early adopter, you’ll walk away with actions to consider for prioritizing technology journey. View the recording For more on digital transformation, explore these Agency Forward topics: Learn how agencies and clients benefit from digital operations. Many agencies are working to digitize their operations and relying more on technology solutions to continue servicing their clients – including account management systems, pricing and quoting software, customer relationship management tools and marketing automation programs. If you haven’t already, consider these technology solutions for your agency. As the insurance industry continues to shift, offering online resources can make all the difference in attracting and retaining clients, ultimately playing a key role in agents’ success Evaluate your technology journey with these fundamental questions about your agency. In order to prioritize technology in your agency, you must first focus on achievable, short-term and bite-size changes that are tangible and possible. To gain alignment and focus, walk through these questions. Feel prepared for your conversations with technology providers by using these 10 questions. There are plenty of technology products on the market that promise to alleviate the stresses associated with agency operations and customer interactions. Getting to the truth is sometimes challenging, but these tips can keep you on track. Share
Managing your business and clients A guide to actionable AI for insurance agents February 17, 2026 It’s easy to get lost in the many possible use cases and new applications of AI. Get started with this guide.
Digital marketing Free Workshop Series: Supercharge your social media for Nationwide Appointed Agencies February 9, 2026 Appointed Agencies: FREE social media workshops to enhance your social media and reach people in your community.
Industry trends Shaping the future of insurance: Personalization, AI, and tech-driven opportunities in 2026 January 26, 2026 Industry experts share their predictions for how technology will shape the year ahead.