The Agency Forward editorial team is comprised of a group of thought leaders and contributors across Nationwide P&C as well as many others who provide support behind the scenes.
Share Webinar: Navigating Digital Transformation May 9, 2022 Hear from Nationwide leaders and two of our distribution partners for a panel discussion on how insurance carriers and agencies are working to digitize operations and implement technology solutions to meet client expectations. We’ll discuss the advantages and experiences of embracing technology to stay competitive, increase productivity, and attract and retain employees. Whether you’re just starting to evolve your business, or you’re an early adopter, you’ll walk away with actions to consider for prioritizing technology journey. View the recording For more on digital transformation, explore these Agency Forward topics: Learn how agencies and clients benefit from digital operations. Many agencies are working to digitize their operations and relying more on technology solutions to continue servicing their clients – including account management systems, pricing and quoting software, customer relationship management tools and marketing automation programs. If you haven’t already, consider these technology solutions for your agency. As the insurance industry continues to shift, offering online resources can make all the difference in attracting and retaining clients, ultimately playing a key role in agents’ success Evaluate your technology journey with these fundamental questions about your agency. In order to prioritize technology in your agency, you must first focus on achievable, short-term and bite-size changes that are tangible and possible. To gain alignment and focus, walk through these questions. Feel prepared for your conversations with technology providers by using these 10 questions. There are plenty of technology products on the market that promise to alleviate the stresses associated with agency operations and customer interactions. Getting to the truth is sometimes challenging, but these tips can keep you on track. Share
Digital marketing Must-have year-end policy review checklist to foster client satisfaction and loyalty December 1, 2025 Build customer satisfaction and loyalty and improve internal efficiencies by fine-tuning your year-end policy review.
Managing your business and clients Navigating technology: Emerging insurance data opportunities for tech-enabled insurance agencies November 25, 2025 The next wave of data opportunities to operate as a tech-enabled independent insurance agency.
Managing your business and clients Predictive analytics in the insurance industry November 24, 2025 Learn about predictive analytics in insurance and explore the use cases for agents.